Privacy Policy
Last updated November 3, 2026.
This policy explains what Cooley Grooms LLC, doing business as Sarasota Grooming Company (2051 Reynolds Street, Sarasota, FL 34231, (941) 953-1368, sarasotagroomingcompany@gmail.com) collects, why, and what we do with it.
Information we collect
We collect only what you give us: your name, mobile number, email address if you provide one, your dog's name, breed, age and health or behavior notes, and anything else you tell us about an appointment. We do not buy customer lists.
How your information is used
To book and confirm appointments, remind you about them, answer your questions, care for your pet safely, ask for a review after a visit, and let you know about an offer now and then if you opted in.
Text messaging (SMS) policy
Program description
Cooley Grooms LLC, doing business as Sarasota Grooming Company may send replies to questions you send us, appointment confirmations and reminders, review requests after a visit, and occasional offers such as discounts, promotions and service announcements.
How you opt in
You opt in by entering your mobile number in the chat widget or a form on this website and ticking the consent box. The box is never ticked for you. Marketing consent is optional and is never combined with any other consent.
Message frequency
Message frequency varies.
Cost
Message and data rates may apply.
How to opt out
Reply STOP to any message at any time. You will receive one confirmation message and then no further messages.
How to get help
Reply HELP for help, or call us at (941) 953-1368.
Carriers
Carriers are not liable for delayed or undelivered messages.
Consent is not a condition of purchase
Consent to receive text messages is not a condition of purchasing any goods or services from us.
Sharing of mobile information
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All of the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Who we share information with
We share information only with the service providers who help run the business, such as our scheduling, messaging and payment software, and only as far as they need it to do that job. We do not sell your personal information.
How long information is kept
For as long as you are a customer, and afterwards for as long as we need it for our records. Ask us to delete your information and we will, unless the law requires us to keep it.
Your privacy choices
You can ask us what we hold about you, ask us to correct it, or ask us to delete it. Reply STOP to any text to stop texts.
Children's privacy
This website is not directed at children under 13 and we do not knowingly collect their information.
Updates to this policy
If we change this policy we will update the date at the top of this page.
Privacy questions
Cooley Grooms LLC, doing business as Sarasota Grooming Company
2051 Reynolds Street
Sarasota, FL 34231
(941) 953-1368
sarasotagroomingcompany@gmail.com